PATIENT RIGHTS
- Access to Services in General:
Everyone has the right to benefit from activities promoting healthy living and preventive health services within the framework of justice and equity principles. - Access to Services with Equality:
Everyone has the right to receive services regardless of race, language, religion, sect, gender, political opinion, philosophical belief, economic or social status. - Right to Information:
Everyone has the right to learn what services and facilities are available. - Choice and Change of Institution:
Everyone has the right to choose the healthcare institution and to benefit from the healthcare services provided at the chosen institution. - Right to Know, Choose, and Change Personnel:
Everyone has the right to know the identity, duties, and titles of the physicians and other healthcare personnel providing services, as well as to choose or change them. - Right to Request Information:
Everyone has the right to request any information regarding their health condition both verbally and in writing. - Privacy:
Everyone has the right to receive healthcare services in an environment that ensures confidentiality. - Consent and Permission:
Everyone has the right to give consent for medical interventions and to benefit from services within the scope of their consent. - Refusal and Discontinuation:
Everyone has the right to refuse treatment or request its discontinuation. - Safety:
Everyone has the right to receive healthcare services in a safe environment. - Fulfilling Religious Duties:
Everyone has the right to practice their religious duties within the institution’s capacity and the measures taken by the administration. - Respect for Human Values and Dignity:
Everyone has the right to receive healthcare services with respect, care, attention, kindness, compassion, and courtesy. - Comfort:
Everyone has the right to receive healthcare services in an environment with hygienic conditions where all disturbing and noisy factors are eliminated. - Visitation:
Everyone has the right to accept visitors in accordance with the rules and procedures determined by institutions. - Companionship:
Everyone has the right to request a companion within the scope of regulations, institutional facilities, and if approved by the physician. - Right to Apply, Complain, and Litigate:
Everyone has the right to exercise all application, complaint, and litigation rights if they believe their rights have been violated. - Continuous Service:
Everyone has the right to benefit from healthcare services as long as needed.
PATIENT RESPONSIBILITIES
- Responsibility to Provide Information
Patients are obliged to provide accurate, complete, and up-to-date information about their health condition. - Responsibility to Comply with Treatment
Patients are responsible for following the recommended treatment plan and adhering to their doctors’ instructions. - Responsibility for Timely Application
Patients are responsible for seeking medical attention in a timely manner for their health issues. - Responsibility to Respect the Rights of Other Patients
Patients must respect the rights and privacy of other patients. - Responsibility to Keep Health Information Updated
Patients must provide healthcare providers with updated information about their medical history and current condition. - Financial Responsibility
Patients are responsible for fulfilling the financial obligations of the healthcare services they receive. - Responsibility to Cooperate
Patients should cooperate with healthcare professionals and contribute to the treatment process. - Emergency Information Responsibility
Patients must fully provide emergency information to healthcare professionals in urgent situations. - Medication Usage Responsibility
Patients are responsible for using prescribed medications properly and reporting any missed doses or side effects. - Responsibility for Appointment Cancellation or Changes
Patients must inform the healthcare institution in a timely manner if they wish to cancel or reschedule appointments. - Responsibility to Be Informed About Their Own Health
Patients must learn about their health condition and make informed decisions. - Responsibility for Health Screening and Check-ups
Patients are responsible for participating in recommended health screenings and check-ups.